Moving House: Internet and Security Checklist
The two things that go wrong are booking the new install too late and assuming the new address is serviceable. Both are avoidable six weeks out.
Fibrix Solutions Inc. is an independent authorized reseller of internet and home security service. We are not the service provider: service, equipment, billing and account help come from the provider you choose. We sell new service only and cannot access existing accounts or bills. Availability and terms are confirmed for your exact address before you order. Read the full disclosures.
Details verified August 28, 2026
Six weeks out: check the new address, not the new city
Serviceability is per address. A street where fiber is available at number 40 may have nothing at number 62, and a city listed as covered tells you almost nothing about a specific building. Check the actual address before you assume the move is a transfer rather than a new install, because the two have completely different lead times and completely different contract consequences.
- Confirm what is serviceable at the exact new address
- Establish whether it is a transfer or a new install
- For an apartment, find out who controls the communications room and whether building permission is needed
- Check whether your current term has months remaining and what the exit mechanism is
Four weeks out: book the new install
Install lead times run three to ten business days in normal conditions and longer at the end of a month, when everyone moves at once. Booking four weeks out gets you the date you want. Booking the week before the move gets you whatever is left, which is frequently ten days after you have moved in.
Two weeks out: sequence the two dates
Aim for the new address to be live on or before move-in day, and the old address to disconnect one or two days after, not on the same morning. The overlap costs very little and covers the case where the new install slips. Disconnecting the old line first and discovering the new one is not ready is the standard moving-week failure.
One week out: the security system
Equipment is yours and moves with you. What needs handling is the account: the monitoring address must be updated before the panel is powered on at the new house, or a triggered alarm dispatches to an address you no longer live at. Photograph every sensor position before removing anything — it makes re-siting far faster and reminds you which openings you decided mattered.
- Update the monitoring address on the account before the panel goes live
- Photograph sensor placements before removal
- Keep the adhesive pads, mounting screws and every key fob together in one labelled box
- Check cellular signal strength at the new address for the panel — it is the primary signal path
- Re-test the system to the monitoring centre once it is remounted
Move-in day and the week after
Run a wired speed test at the new gateway before the technician leaves. Walk the house for Wi-Fi coverage — a different floor plan will have different dead spots, and the mesh node that was unnecessary at the old house may be necessary here. Re-site the security panel somewhere with mains power near the main entry, remount sensors from your photographs, and run a live test to the monitoring centre before treating the system as working.
Where This Leads
The specification pages below carry the full figures behind everything above — speeds, upload, latency, device lists, sensor counts and contract mechanics.
Availability and terms depend on the address, so both are confirmed on the call. The arithmetic above gets you to the right tier or the right device count; the call confirms what actually provisions where you live.
Common Questions
Can I transfer my internet service to a new address?
If the new address is serviceable by the same network, usually yes, and the term continues uninterrupted. If it is not serviceable, it is a disconnection and the term's early termination mechanism applies. That distinction is worth establishing six weeks out rather than on moving day.
Does moving cancel my monitoring contract?
No. Monitoring is not address-dependent in the way internet is — the equipment moves and the account continues with an updated address. The exception is a move outside the monitoring centre's dispatch coverage, which is unusual domestically.
Should I install internet before or after the furniture arrives?
Before, if the timing allows. A technician needs access to walls and a clear path to the gateway location, and an empty room makes both easier. It also means the first evening in the house has working internet, which is worth more than it sounds.
What if the new address supports a different service type?
It is common — fiber at the old address and non-fiber at the new one, or the reverse. It means new equipment and a new install rather than a transfer. The specs change, and it is worth re-checking the speed calculation for the new household setup rather than assuming the old tier maps across.
Talk It Through for Your Own Home
The general arithmetic gets you close. The specifics — your floor plan, your address, what has actually been built on your street — are a five-minute conversation.
Every day, 10am–6pm CT (11am–7pm ET, 8am–4pm PT)